Sge is very attentive to details, makes your tripwire vacation running very smooth,. Very customer oriented
Gri
Dallas Texas
Guide every step on this first trip answered all my question.
Maribel
Fort Worth,Tx
Leila Reyes interrupted her own vacation to deal with a critical situation that we were facing after our cruise ship was delayed due to technical difficulties with the engine.
In the cruise ship, the wifi services offered was max out and extremely slow because people were desperate trying to reschedule their flight home. Others were trying to make hotel reservations. There were only 4 phone lines and the waiting line was long. (Remember, cruises may have over 3000 people on board)
If you only have one opportunity to call a person to help you reschedule a flight or perhaps to help you find a hotel, Who would that be?
In our case was Leila. She adopted our situation and strategically studied a map of the city we were at and found us a hotel. She gave us all the instructions to follow including the train we need to take and how far the hotel was from our location.
We greatly appreciated all her effort.
Jexer
Colleyville, TX